1. Delivery Policy

1.1 Order Processing

• Orders are processed only after successful payment confirmation.

• Orders are processed during business days (Monday to Saturday, excluding public holidays).

1.2 Delivery Time

• If the product is in stock, delivery will be completed within 7 working days from the date of order confirmation.

• If the product is not in stock, the customer will be informed, and delivery will take approximately 15 to 20 working days.

Delivery timelines are estimated and may vary depending on:

• Customer location

• Courier partner delays

• Public holidays

• Unforeseen circumstances

We are not responsible for delays caused by courier companies or events beyond our control.

1.3 Shipping Address

Customers must provide complete and accurate shipping details.
Prasangritiepunjabwale will not be responsible for delivery delays or losses due to incorrect address information.

2. Return Policy

2.1 No Return / No Exchange

• All products sold by Prasangritiepunjabwale are non-returnable.

• We do not offer refunds or exchanges once the order is placed and confirmed.

• Orders cannot be cancelled after processing.

Customers are advised to carefully check product details, specifications, and quantities before placing an order.

3. Damaged or Incorrect Product

If you receive:

• A damaged product, or

• An incorrect item

You must notify us within 24 hours of delivery by:

• Sending clear photos and unboxing video proof

• Emailing us at: prasangritie@gmail.com

• Or contacting: +91 7087655728

Claims made after 24 hours of delivery may not be accepted.

After verification, we may provide a suitable resolution at our discretion.

4. Contact Information

For any delivery-related queries, contact:

📧 Email: prasangritie@gmail.com
📞 Phone: +91 7087655728
🌐 Website: www.prasangritiepunjabwale.com